This guide explains how to allow dogs from the waiting list into your event.
Step 1: Select Entries and Action
Choose entries: Select the checkbox next to each dog you want to allow into the event.
Choose action: Click the "Allow" button. You can choose multiple dogs and move forward with all selected entries.
Step 2: Payment Options
Choose how to charge: After clicking "Allow," select one of the following options:
Charge the entrant and allow them in now: This option attempts to charge the entrant immediately using their saved credit card (if available) or assumes they'll pay with a check later.
Ask the entrant to accept and pay by a deadline: This gives the entrant a specific timeframe to decide and pay for the entry.
Step 3: Confirm Allowances
Click "Okay" to finalize your selections.
Important Note: If you DO NOT want to allow people to bring a check to your event, choose "Ask the entrant to accept and pay by a deadline." This is currently the only way to enforce payment by credit card.
Understanding Allowance Options
1. Charge the entrant and allow them in now:
This option presents you with two choices.
Two choices (Credit card or check):
Credit Card: Charge credit card now if one is saved, otherwise assume they'll pay with a check
Saved credit card: If the entrant has a saved card and has authorized charging by administrators, PerfDog will charge the card automatically. They'll receive a confirmation email with entry details and the charged amount.
No saved card: The dog(s) will be added to the event immediately. The entrant will receive a confirmation email stating they need to bring a check payable to your club. The email will also include a link for optional credit card payment.
Important note: You, as the administrator, will need to agree to terms regarding these charges:
Check: Assume they'll pay with a check - they can switch to pay with a card instead
Confirmation email sent: This option informs the entrant via email that their dog has been added to the event.
Payment instructions:
The email instructs the entrant to bring a check payable to your club.
Optional credit card payment: Additionally, the email includes a link for the entrant to conveniently pay the balance using a credit card through PerfDog.
Important note: You, as the administrator, will need to agree to terms regarding these charges:
2. Ask the entrant to accept and pay by a deadline:
Set a deadline: Choose how long the entrant has to accept and pay (minimum: 0 days, 1 hour).
Define non-response action: Decide what happens if the entrant doesn't respond by the deadline (both entrant and secretary will be notified regardless).
Options:
Keep the entry on the waiting list
Assume the entrant will agree to participate and pay
Automatically cancel the entry.
Please note: Acceptable payment options will vary depending on your chosen deadline and non-response actions.
After Confirmation:
Emails will be sent to all parties involved.
Deadlines (if chosen) will start counting down.
Remember:
Carefully choose which entries to allow.
Understand the different payment options and their implications.
Set deadlines and define non-response actions clearly.