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Understanding Waiting List Entries and Processing Fees
Understanding Waiting List Entries and Processing Fees
Updated over 8 months ago

This article explains what happens when a dog from the waiting list is allowed into your event, including potential fees and how to manage them.

Important: Always read pop-up messages carefully before accepting them. Most pop-ups ask if you want to immediately allow a dog into the event without providing a deadline for acceptance and payment.

When Accepting from the Waiting List:

  • Paying by Check: If you allow a dog into the event and the entrant later cancels before paying (even though they owe payment), your club will be responsible for PerfDog's processing fees.

  • Avoiding Club Fees: To avoid being responsible for these fees, consider offering the entrant a deadline to accept and pay instead of immediately allowing their dog(s) into the event.

  • Saved Credit Cards: If the entrant saved a credit card and authorized charging, you may be able to charge their card directly.

Remember:

  • Carefully review pop-up messages before accepting entries.

  • Consider offering deadlines to avoid club fees.

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