Skip to main content
All CollectionsI'm an Event AdministratorGeneral FAQ - Event Secretaries
Event not open yet and secretary has not provided some information needed to accept entries
Event not open yet and secretary has not provided some information needed to accept entries
Updated over 6 months ago

This message appears when there are missing details needed to open your event for entries.

Screenshot_2023-01-23_at_1.33.47_PM.png

What to Do:

  1. Identify Missing Information: As an event admin, click "Setup" on your event page. Then, within the setup instructions, find the "Requirements" link. Clicking this link will display a list of all the missing information needed to open your event.

Screenshot_2023-01-23_at_1.40.10_PM.png
requirements dropdown with frame.png

2. Complete Missing Fields: The list may include:

  • Premium List or Flyer: Ensure you have uploaded the Premium or Flyer outlining event details and entry rules. Under the "Setup" section, choose the "Premium" or "Flyer" button.

  • Stakes or Levels: Specify stakes or levels offered in your event. Under the "Setup" section, choose "Stakes" or "Levels".

  • Entry Fees: Set the entry fees under "Setup" -> "Stakes" (or "Levels").

  • Event Details: Navigate to "Setup" -> "Basics" and make sure you've filled in:

    • Venue: Enter the event location.

    • AKC Event Number: Include the assigned event number from the American Kennel Club (AKC) if applicable.

    • AKC Approvals: Ensure both "AKC Event Approval Status" and "AKC Judge Panel Approval Status" are marked as "APPROVED."

    • Event Dates & Times: Set the event opening date and time for registration.

Once you've completed all required fields, your event should be ready to accept entries!

If you encounter further issues, feel free to contact our support team for assistance.

Did this answer your question?