Having Trouble Signing In to PerfDog?
We understand that signing in issues can be frustrating. Here are some common reasons why you might be encountering problems and how to troubleshoot them:
Incorrect Sign-In Method:
Signed up with email/password? Use the same method to sign in. Trying to sign in with social media (Facebook/Google) will not work if you used email for signup, and vice versa.
Incorrect Email Address:
Double-check the email: Did you use a different email address to create your PerfDog account? Ensure you're entering the correct one.
Troubleshooting Tips:
Clear your browsing data: Close your current browser tab and open a new one. Visit perfdog.com and look for the lock symbol before signing in.
Restart your browser: Sometimes a simple restart can resolve temporary glitches.
Reset your password: If you're certain of your email address but can't remember your password OR your password isn't working, check out our article on "Resetting Your Password" for instructions.
Still Having Trouble:
If none of these solutions work, please don't hesitate to contact us. We'll assist you further in troubleshooting the sign-in issue.
Remember:
For security reasons, always ensure you're on the official PerfDog website (https://app.perfdog.com/) with the lock symbol and "https://" before entering your login credentials.
If you frequently encounter sign-in issues, consider using a password manager to securely store your login information for different websites.
We hope this helps you get signed in and back to using PerfDog!