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How to merge accounts
Updated over 11 months ago

New merge feature! If you have any questions or problems, don't hesitate to:

  1. Click the help icon (bottom right) and ask away.

If you have more than one account in PerfDog, you can now merge them into one.

Merging accounts allows you to combine all of your data from two or more accounts into one. Here are a few ways this can be useful:

  1. You've accidentally created more than one account

  2. You've signed up using different methods (like Facebook or Google) along with email and password

  3. You have other/old/incorrect email addresses on file with the AKC (as a judge, club admin, or event admin)

  4. Someone has added you to the system with a wrong email

By merging your PerfDog accounts, you'll be able to access all of your information in one place, making it easier to keep track of your dogs, entries, club memberships, and more.

You'll also be able to sign in with any of the emails associated with the merged accounts.

After merging two email accounts together, use the password associated with the primary account that you merged into.


How to Merge Your Accounts

Quick guidde

1. Sign in with the account you wish to keep as your primary account. This should be the account that you want to access and manage all of your information from. Then click My stuff in the menu bar.

Sign in with the account you wish to keep as your primary account. Then click My stuff in the menu bar.

2. Click "My profile".

Click 'My profile'

3. Review your profile

Review your profile

4. Click "Add email" to enter the email address of the secondary account that you wish to merge.

To add another email to your account, click 'Add email' in the Alternate emails section

5. Add the email

Add the alternate email

6. Click "Save"

Click 'Save'

7. Then, click "Save profile".

Click 'Save profile'

8. Click "Yes, that's me" to merge your accounts

Click 'Yes, that's me' to merge your accounts

9. Read instructions and click "Yes" to continue

Read  instructions and click 'Yes' to continue

10. Pay close attention to the directions for signing in to the secondary account you want to merge.

Pay close attention to the directions for signing into the secondary account you want to merge.

11. Click "Sign in".

Click 'Sign in'

12. Enter the email address that PerfDog just reminded you to use for the merge

Enter the email address that PerfDog just reminded you to use for the merge

13. Enter the password for that account

Enter the password for that account

14. Make sure the merge details are correct, read the Merge instructions, then click "Merge accounts" when you're ready.

Click 'Merge accounts'

15. Look for the success message confirming your accounts are merged. Upon confirmation, the accounts will be merged, and all of the information from the secondary account will now be accessible through your primary account. You can repeat this process for any additional accounts that you would like to merge. It is important to note that after the merge, the secondary account will no longer be accessible. All information and settings from the secondary account will be transferred to the primary account.

Look for the success message confirming your accounts are merged

16. You can now sign in to your account with either email

You can now sign in to your account with either email

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