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Accidentally merged accounts
Accidentally merged accounts
Updated over a week ago

When you merge accounts, the registration history, dogs, transactions, etc. for both accounts are all merged together into one account.

Think Before You Merge: It's Permanent ⚠️

Once accounts are merged, there's no going back! It's a one-way trip to combined data. So, double-check before you merge to avoid any accidental mix-ups.

Accidentally Merged? Here's What You Can Do

If you accidentally merge accounts, you can:

  1. Delete the email from the Alternate Emails list.

  2. Understand that this erases the email from PerfDog's system completely. It cannot be recovered.

  3. Create a new account using that email, but remember:

    • It will start fresh, like a blank canvas. ️

    • No history or dogs will be transferred from the merged account.

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