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I didn't get my code
Updated over 10 months ago

Didn't Receive Your PerfDog Verification Code?

We understand you may not have received the verification code needed to proceed with your transaction. Here are some troubleshooting steps:

1. Check Your Spam Folder: The confirmation email with the code might be in your spam or junk folder.

2. Verify Email Address: Ensure your registered email address in PerfDog is valid and has enough storage space. You can update your email address in your profile settings.

3. Allow a Few Minutes: Sometimes email delivery can take a few minutes. Give it some time before proceeding.

4. Consider Email Blocking: Your email server might have blocked PerfDog emails.

Yahoo:

Learn how to access the blocked email screen in Yahoo mail: View blocked emails

Learn some of Yahoo's reasons for not receiving emails: Emails are not received in Yahoo Mail

Outlook:

5. Contact PerfDog Support: If none of these steps resolve the issue, feel free to reach out to our support team at [email protected] or use our bot in the lower right corner.

Additional Tips:

  • While not mandatory, adding "[email protected]" to your address book can help ensure future emails from PerfDog are delivered to your inbox.

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