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I didn't get my code
Updated over 8 months ago

Didn't Receive Your PerfDog Verification Code?

We understand you may not have received the verification code needed to proceed with your transaction. Here are some troubleshooting steps:

1. Check Your Spam Folder: The confirmation email with the code might be in your spam or junk folder.

2. Verify Email Address: Ensure your registered email address in PerfDog is valid and has enough storage space. You can update your email address in your profile settings.

3. Allow a Few Minutes: Sometimes email delivery can take a few minutes. Give it some time before proceeding.

4. Consider Email Blocking: Your email server might have blocked PerfDog emails.

Yahoo:

Learn how to access the blocked email screen in Yahoo mail: View blocked emails

Learn some of Yahoo's reasons for not receiving emails: Emails are not received in Yahoo Mail

Outlook:

5. Contact PerfDog Support: If none of these steps resolve the issue, feel free to reach out to our support team at [email protected] or use our bot in the lower right corner.

Additional Tips:

  • While not mandatory, adding "[email protected]" to your address book can help ensure future emails from PerfDog are delivered to your inbox.

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