If you need to cancel a stake or a level due to lack or entries or for another reason, you must first cancel all entries within the stake.
As an event organizer, you have control over whether or not the entrants receive a refund. This is true if it's before or after the event closes. Pay close attention to the options you choose on the cancellation screens.
None of this is automatic; you are in control of each step.
Follow these steps:
1. Cancel all entries in the stake
All cancellations you complete for an entrant will become a site credit unless you choose the option to immediately refund the entrant by checking the Refund now box in the cancellation screen.
See our video or click here to learn more.
2. Delete stake
Once all dogs are cancelled in a stake, you can delete it from your event.
Click the Unlock Stakes button under Setup > Stakes.
Click the round button to the left of the stake to be removed.
Click the blue Remove button.
Click Lock Stakes when finished.